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Quality Fishing & Hunting Products

Shipping & Returns

SHIPPING

Free ground shipping on any order over $50.00 under $50.00 a flat rate shipping of $6.99

Details include:

# Contiguous U.S. states only.

# Does not include Saturday delivery.

# Does not apply to past purchases.

# Sale items do not count towards the free shipping offer.

# One piece fishing rods will have additional handling fees.of $10.00.

# Due to dimension and weight limitations assessed by UPS, orders made with an extraordinary amount of weight or large dimensions may be subject to a freight charge. A large quantity of Plano Tackle Boxes,or a large order of soft plastics for example, may require a freight charge. if you think you may be placing an order that could incur a shipping charge. We will confirm if your order does need a freight charge and can supply you with a shipping cost for your purchase.

SALES TAX

HOLDEM HOOK OUTDOORS is required by law to charge Georgia residents sales tax of 7% on merchandise and shipping. How will my order be shipped and how long will it take ?

We primarly use USPS Proirity Mail. But your order may also be delivered by standard FED EX or UPS Ground Service at the discretion of holdemhookoutdoors.com.Your order will be filled the same or next day and standard delivery will be 3-7 business days from the time of shipment. You may receive multiple packages per order.

Ship to more than one address?

We can not ship to multiple addresses. Everything in a single order must be shipped to the same address. If you want items shipped to separate addresses (as gifts, for example), you'll need to place a separate order for each address.

Can I change or add to my order after it has been submitted?

We begin processing your order as soon as you submit it. Once your order has been submitted we are unable to make any changes to the order. Carefully review your order before clicking on the final check out button. We apologize for any inconvenience.

Will I receive an order confirmation by email?

We will email you an order receipt after you submit your order. Plus, we will send you email updates as your order gets shipped. If you are not receiving our emails, it was either accidently typed at check out or misplaced in your spam filter. Please check any spam filters you have in place first and then feel free to email or call us.

How do I get a tracking number?

All available tracking numbers for your order will be posted on the order status page.

RETURNS

Your satisfaction is our primary goal but in the event you are not completely satisfied with an item you purchased, you may return the item for the purchase price within 30 days of shipping. There will be a 15% restocking fee when items are returned after the 30 day period.All returned items must be in the original package unused with tags still on them. Shipping charges are not refundable. There are no returns, refunds or exchanges on clearance/discontinued product. If you have received a product that you feel is defective, please contact us for return instructions at j@holdemhookoutdoors.com or call 770-403-9321 Certain warranties require that the product be returned directly to the manufacturer for replacement.

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